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Terms Conditions for Your Wicket 7 Account

These terms govern how you open, fund and use your Wicket 7 account. They cover deposit and withdrawal steps, betting rules, account security and what we expect from each other when you're using the platform.

Account eligibilityPayment termsBetting rulesWithdrawal processSecurity requirements

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What These Terms Cover

Wicket 7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account, you confirm you meet local eligibility requirements and agree to use the platform responsibly. These terms explain how deposits work through bKash, Nagad and Rocket, how withdrawals are verified, what happens if a bet is disputed, and when we may close or

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suspend an account. We handle your account data according to our Privacy Policy and keep transaction records for verification purposes. If a payment rail changes its service terms or a game provider updates payout rules, we'll reflect those changes here and notify active accounts. You're responsible
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for keeping your login credentials secure and for any activity that happens under your account. We reserve the right to verify your identity before processing withdrawals, and we may ask for additional documentation if a transaction looks unusual. Betting limits, game availability and withdrawal windows depend
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on your account status and local regulations. If you're in a jurisdiction where online betting is restricted, access may be limited or unavailable. Disputes are handled through our support channels first; if we can't resolve an issue internally, the terms outline what happens next. These terms
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are governed by the laws of the jurisdiction where the service is licensed, and any updates take effect when we post them on this page. Your continued use of the platform after changes go live means you accept the updated terms. We aim to keep this
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document clear and current so you always know where you stand with your account, your payments and your bets.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

QUESTIONS ABOUT TERMS

How to Reach Us About These Terms

If any part of these terms isn't clear or you need to ask about your account status, our support team can walk you through the relevant section. We handle questions about eligibility, payment rules and withdrawal verification every day.

Team online

Live chat

Open the chat widget in your account dashboard and ask about any term you need explained. The team has access to your account history and can clarify Deposit references, withdrawal steps and betting policies in real time.

Email support

Send your question to our support email and include your account username. We'll reply with the relevant term section and explain how it applies to your situation, usually within a few hours during business days.

Help center

Browse our help articles for step-by-step guides on account rules, payment terms and withdrawal policies. Each article links back to the specific term it explains so you can see the full wording.

HOW WE HANDLE YOUR ACCOUNT

Account Data and Security Under These Terms

We take your account information seriously. Every login, deposit and withdrawal is recorded so we can verify transactions and resolve disputes. Your payment data stays encrypted, and we only share transaction details with the payment rail you choose when processing a deposit or withdrawal.

Transaction records

We keep logs of every deposit, bet and withdrawal tied to your account. These records help us verify your identity during withdrawals and settle any disputes about bet outcomes or payment timing.

Payment verification

When you request a withdrawal, we check the transaction history against your deposit sources. If something looks unusual, we may ask for a photo ID or a screenshot from your bKash, Nagad or Rocket app to confirm ownership.

Account security

You're responsible for keeping your login credentials private. If we detect a login from an unusual device or location, we may ask you to confirm it's really you before allowing access to your account or processing a withdrawal.

Updates to terms

When we update these terms, we post the new version on this page and send a notification to your account inbox. You can request a copy of previous terms by contacting support if you need to compare versions.

Terms & Conditions FAQ

You must meet the legal age and residency requirements for online betting in your jurisdiction. When you register, you confirm you're eligible under local law and that you're opening the account for yourself, not on behalf of someone else.

We only accept deposits from payment accounts registered in your own name. If we discover a deposit came from a third-party wallet, we may freeze the funds and ask you to verify ownership before releasing them or processing any withdrawal.

Deposited funds stay in your account until you use them or request a withdrawal. We don't expire balances, but if your account is inactive for an extended period, we may contact you to confirm you still want access.

We process withdrawals back to the same payment account you used for deposits. If you need to change your withdrawal method, contact support with a reason and proof of ownership for the new account before requesting the withdrawal.

Open a support ticket with your bet ID and explain the issue. We'll review the game log, check the provider's settlement record and respond within a few business days. If the provider confirms an error, we'll adjust your account balance.

We post updates on this page and send a notification to your account inbox. The notification includes a summary of what changed and when the new terms take effect. Continuing to use your account after that date means you accept the updates.

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